Q: How do I apply for Superkids Club membership?
A: Complete our online registration form to enjoy exclusive member benefits.
Q: Can I register if I am already a Motherhood.com.my member?
A: Yes. Existing members are welcome to apply.
Q: How do I redeem the Superkids Club Activity Box?
A: Redemption will only be accepted with the FULL postal address provided. To redeem the Superkids Box, you are required to pay the associated shipping fee at the checkout page.
Q: How do I receive other free gifts/samples from brands?
A: The redemption may vary subject to availability. For example, Dugro, redemption is only valid for parents with children aged between 1 to 3 years old. For Aptaclub/Anmum Essential Gold, redemption is only valid for parents with children aged between 1 to 6 years old. The item is subject to change every 3 months.
Q: How much is the shipping fee?
A: RM15. Kindly note that the shipping fee may vary from time to time. In conjunction with the launching of Super Kids Club, the first 300 members will be entitled to a RM 8 shipping fee!
Q: How long does it take to deliver my gift(s)?
A: About 7–14 working days upon verification. Kindly expect shipping delays due to a high volume of orders at the moment. Unsuccessful delivery due to incorrect information provided will be returned back to Motherhood.com.my and we will not be able to reship it again.
Q: Why are some of the products I received look different from the image on the website?
A: Pictures shown on our website are for illustration purposes only. Gifts may vary depending on the availability and age group. In the case of insufficient stocks, the organiser has the right to use other products for replacement at any time without prior notice.
